The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Your information will not be used for any other purpose than for communicating with you and your postage details.
Please message me to discuss.
Sizing details are included with each item.
Generally I add an extension chain of 1-2 inches so they have adaptable sizing.
Jewellery should not be exposed to perfumes, lotions, harsh chemicals or high temperatures.
Put perfume on before putting jewellery on.
Remove jewellery before showering or swimming.
Any excess tarnishing that occurs naturally over time can be removed with a soft or silver polishing cloth. Harsh chemical cleaners can damage the gemstones and the finish of the jewellery.
You will receive your item in a coloured linen pouch.
Posted after being securely wrapped inside bubble wrap.
Most items are one off pieces so you get the item in the photo but I can reproduce / customise some items in different colours or sizes.
Multiple Earrings ie: Bridesmaids earrings can be produced on order.
Just message me and we can discuss the type and amount required.
Yes. Up to 3 items ship for free.
I use precious and semi precious gem stones, all natural and ethically sourced and mined. Certification can be provided for most gems on request.
Details of gems, wire and findings type used are described in each item description.
For example: 925 Sterling silver/ 925 plated with gold/ 925 plated with Rose gold wire.
Craft wire - 925 sterling silver plated base metal.
Or colour coated in gold/ rose gold/ antique bronze/ champagne gold/ pearl.
Shepherd hooks are hypoallergenic 925 sterling silver or 925 sterling silver plated with real rose gold or 18 carat gold.
I will only state Silver Jewellery when all components of the item are 925 sterling silver but will state when the earring hooks are 925 sterling silver.